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View Article  The importance of trust

If you mention "Prosperity Gospel" Christians will usually react badly, and perhaps they should because of the teaching of those who seem to think that Christianity is all about financial wealth. On the other hand I could say that  the Bible is all about prosperity, in the sense that prosperity is about health and wellbeing - individual and corporate - in the broadest sense.

While not believing that being Christian necessarily results in financial wealth, there are Christian teachings which if followed are likely to result in a growth in wealth and prosperity for the whole community. One of these is the encouragement to be trustworthy and to seek to trust others. This is mentioned specificaly, and also encompassed in "Do to others as you would like them to do to you." The reason for this is that trust is necessary for trade to thrive, which is presumably why "my word is my bond" was once the motto successfully lived out by the City of London.

So it is with considerable sadness that I see greed and a lack of trust as underlying recent financial collapses (the "credit crunch"). As another example, I have heard of local farmers (in the UK) who have agreed prices for the sale of their grain to one of the trading at a certain time in the future. The price of grain has dropped and the traders seek to renege on their contracts as it will be difficult for them to sell on the grain. Of course they would not worry if their sale prices had gone up.

Trust takes time to build, and can be easily damaged. Perhaps the most important thing the business community can seek to do at the moment is to build trust, through being trustworthy. This is about a focus on relationships, not on solving a "financial problem."

Interestingly, in his book The Seven Habits of Highly Effective People, Stephen Covey speaks of the importance of trust, and how we need to start to build that by keeping the promises that we make to ourselves (individually).  As is so often the case, we need to start with ourselves.

View Article  Shaking the Foundations

From time to time I receive newsletters from Revd Dr Clifford Hill, of C&M Ministries Trust, Moggerhanger Park, Bedfordshire. Formerly he was a pastor in East London, and has a challenging prophetic ministry drawing on his learning as a sociologist (it is in sociology that he has a PhD). He's written some interesting books, and he sees that much of what he foresaw is now coming to pass.

His latest newsletter draws attention to the way sociologists recognise five major social institutions, and that there is an invariable rule that when significant change takes place in any one of the five, all others are affected. They are:

  • The Economy
  • The Family
  • Education
  • Law and government
  • Religion

He speaks of how all these except the economy have undergone major change since the 1960's so today's financial problems were predictable. Since this is the result of a domino-effect to do with changing values, a solution based on just addressing financial issues will not be suffiicient. The full article is worth reading here. His home page here.

View Article  Monarch Airlines reply

A while ago I wrote about leg room on Monarch Airlines flights. They wrote back to me on 8th December, in reply to my letter of 3rd September. They had acknowledged my letter, but it has taken them longer than they said they hoped (eight weeks I think they said) to reply to my letter.

I had commented that the leg room available seemed inadequate, and there seemed to be no system in place to ensure that the taller people who needed it had preferential access to the limited number of seats with more leg room. In their reply they don't seem to acknowledge the need, just to say they are "in line with the majority of UK carriers" and complying to "CAA and manufacturer's guidelines" and CAA "rigid safety criteria." What safety? I contend that a significant proportion of the population would find it physically impossible to adopt the advocated "brace position" in an emergency in the amount of space provided.

It saddens me when a company's idea of creativity and customer service is limited to not contravening rules and regulations and being in line with the "majority of" others who are presumably similarly unimaginative.

View Article  On-line shopping

I suppose it had to happen sooner or later. Following the advice of a friend I have tried on-line shopping - from Sainsbury's as that is where we usually shop.

I found it easier than I expected as I was able to find groceries by typing in a shopping list, choosing "aisles" or using a find facility. It remembers my orders for next time to make the next order easier. Somehow it seems more exciting when the goods just arrive at the door.

They were a bit late, so I gained a £10 voucher. Then we gained another one when they had to make a second trip to deliver omitted wine!

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